Transforming Complaints | A Corentus Microtool

A Microtool from the Corentus Team Tool Mutual Accountability

Amy Yeager, Corentus Chief Knowledge Officer, also presented at the Insights Channel Event at WGBH in Boston. Here are her insights on “Complaining: There's More to It Than You Might Imagine" (9:18) This fabulously real and engaging talk by Amy for the Insight Channel shares a much-needed microtool* for work and home -- how to transform complaints into clearly shared wants and needs.

More Insights, Resources, and the eCourse on the Corentus Microtool Transforming Complaints can be found here.

Amy Yeager, Chief Knowledge Officer at Corentus, “Complaining: There’s More to it Than You Might Imagine” (9:18) at the Insights Channel event at WGBH in Boston. More videos on the Corentus YouTube Channel