
Roles & Competencies
Essential for smooth decision-making, reducing conflicts, and ensuring team success is the dimension Roles and Competencies, clarifying each team member's roles, responsibilities, and the competencies needed to excel individually and as a team.
TEAM WHEEL KEY DIMENSIONS | Roles & Competencies
Clarity around roles, responsibilities, and competencies is essential for effective team performance. Corentus offers a collection of team tools within the Roles & Competencies dimension of the Team Wheel, specifically designed to support teams in navigating decision-making, accountability, and role alignment.
Teams often encounter challenges in this area; when a team diverges in its understanding of who does what, or why, it’s often a sign that this dimension needs focused attention.
The team tools under this focus area, each designed to make clear the roles and competencies needed for a team to reach their goals and engage in alignment with the team’s purpose (the center of the team wheel).
Explore what this focus area has to offer and see whether it’s the right fit for your team's development. We look forward to partnering with you.
“Bravo! It was truly a great day and I’m hearing feedback in the halls consistently. What is so exciting is that we have tools we can implement immediately.
I can’t believe how many times a day I use them! You are all fantastic! Thank you for all your support and contributions… and for being a trusted business partner.”
— L’Oreal
Main Team Tool: Decision Making
Effective decision making is a make-or-break capability for teams and their organizations. In many teams, difficulty with making decisions is the number one barrier to achieving results, or even to becoming a real team in the first place. Effective decision making requires planning: research shows that high-functioning teams take time to think through how they will make decisions. This tool will prepare you to apply a set of decision-making approaches that have been used successfully with many different types of teams.
Decision Making MicroTools
The Decision Modes micro tool provides you with a foundation for understanding how decisions are made and the benefits and challenges of four core modes. Set the stage for successful decision making using this tool to clarify team member author’ authority and influence. The distinctions and guidelines provided in Decision Modes set the groundwork for effective decision making.
The Four Stage Process provides a clear map, in four simple steps, for planning and implementing a decision-making process. Use this micro tool to ensure you cover all your bases in decision making from beginning to end. This Four Stage Process, with accompanying tools, helps groups and teams save time and energy, reduce frustration, foster buy-in, and increase their overall efficiency and effectiveness.
Decision Methods provides easy-to-use methods and tools that can be applied to support your decision-making process. Select the right tool for your team to empower active participation and avoid potential pitfalls that come with each decision mode. Application of the Decision Methods micro tool promotes clarity, efficiency, and effectiveness throughout the decision-making process.
The RACI-D micro tool builds on the traditional RACI accountability tool by adding clarity around decision-making authority. Take your project charting a step further with this practical seven-step methodology that helps make sense of stakeholder responsibilities and their contribution to decision-making. It is a systematic and efficient way to track and manage project activities and decisions with full accountability.
DECISION MODES
What options are available to groups and teams for “how” they can make decisions?
FOUR STAGE PROCESS
How can a clear decision-making process empower teams to achieve?
DECISION METHODS
How can groups or teams engage members in making decisions that stick?
RACI & DECISION MAKING
How do you define and track decision-making authority in a business process?
Main Team Tool: RACI-D
Some of the most pervasive and persistent team challenges stem directly from a lack of clarity around roles, responsibilities, and authority levels. Consequences range from inefficiencies (such as duplicated work or delayed execution) to destructive interpersonal conflicts. This tool provides a user-friendly introduction to the well-known RACI methodology, with several upgrades that bring new insights for even the most experienced RACI users. One of our key upgrades is the expansion of RACI to include decision-making responsibilities through what we call RACI-D charting.
COMMON PURPOSE & SHARED GOALS | ROLES & COMPETENCIES | COLLABORATION & COHESION | MUTUAL ACCOUNTABILITY