Corentus TLS
The Corentus TLS (Team Learning System) is an online learning environment dedicated to helping people work better together.
A Simple-to-Use eLearning System Focused on Effective Teaming
Effective teamwork does not emerge by accident. In reality, teaming requires a distinct set of knowledge, skills, and tools. Corentus has more than 25 years of experience successfully increasing the effectiveness of leaders and teams around the world. The Corentus TLS courses makes it easy to put our expertise to work for you and your organization.
Simple, reliable, intuitive, engaging, and convenient: multiple ways to access your courses.
BENEFITS of Corentus TLS
Delivered in an Innovative Microtool format
What are microtools?
At Corentus, we have developed a wide range of team tools: practical sets of ideas, methods, and practices you can use to improve particular areas of team functioning—such as decision making, accountability, or state of mind.
Over decades of work applying and teaching these tools around the world, we’ve found that clients often benefit most from a microtool format. Each microtool focuses on a bite-sized piece of content, providing clear, specific guidance on a single topic (such as how to make clear requests) that you can put into practice right away. All of the microtools within a larger tool support and complement one another, but can also be used as independent, self-contained modules.
Certificate of Completion for each Course — a formal acknowledgment of your accomplishment.
Additional Benefits include:
A simple, reliable, intuitive, and engaging learning platform
Easy access via computer or mobile phone
Corentus Utility Packs™ — printable .pdf document featuring key highlights and takeaways from each microtool, an easy-to-use reference to keep at your fingertips
Discussion board for asking questions and sharing experiences with fellow participants
Certificate of Completion — a formal acknowledgement of your accomplishment in successfully completing the course, helpful in highlighting your new knowledge and skills with employers, on your resume, within your Linkedin profile, and on social media
Easy team and group enrollments*
Cost-saving group pricing*
Scholarships available for those in need*
*For more information, contact us at CorentusTLS@Corentus.com.
We are happy to help.
Most importantly, you will learn how to be a more effective team leader and/or team member—critical skills in today’s working environments.
NEWLY LAUNCHED | EFFECTIVE TEAMING eLEARNING COURSES
Seven Microtools from the Corentus Team Tool Accountability
Accountability is a cornerstone of effective teamwork. Accountable team members generate respect, drive performance, and produce results. The key to success is establishing a process to ensure that clear, focused commitments are made and kept—and, in cases where they are not kept, are dealt with in a constructive, productive manner.
Corentus TLS: Course descriptions listed below
For leaders, teams, and organizations looking for quick learning modules that can be applied right away, we’ve divided our extensive Accountability curriculum into a series of seven microtools.
You can choose to learn just one microtool; the Full Collection of seven microtools; or any other combination that meets your needs.
Each microtool course focuses on one specific key aspect of accountability, such as making clear requests or managing breakdowns.
You’ll learn concrete steps you can take to decrease derailers (thereby lowering stress and frustration) and increase the likelihood of follow-through and successful completion (increasing your sense of accomplishment, fulfillment, team cohesion, and even joy at work).
COURSES & DESCRIPTIONS for the CORENTUS ACCOUNTABILITY TEAM TOOL
The Prerequisite, The Full Collection & The Seven Microtools
Free with any Microtool eCourse or The Full Collection
The Prerequisite — free with any Microtool eCourse or the Full Collection
Corentus Accountability Framework™
A simple and straightforward framework that clearly defines what it means to be accountable and outlines a comprehensive framework to assess and improve every element of accountability.Understanding of Accountability in an Effective Teaming Context
Definition of an effective team, understanding of mutual accountability, the Corentus Team Wheel™,
a comprehensive road map for effective teaming, and more.Greater Distinction between Tools and Microtools (not required but a helpful distinction)
Microtools are concrete steps, methods, and approaches you can use right away. Corentus microtools are these concrete steps within a larger tool, in this case the larger tool is our Accountability Tool. (a list of our most used Team Tools).
Accountability: The Microtool Full Collection
In the Full Collection you will have access to all seven Corentus Accountability Microtools plus the Prerequisite all in the same course.
SEVEN MICROTOOLS FROM THE CORENTUS TEAM TOOL: ACCOUNTABILITY
Making Clear Requests
Clear Requests vs Soft Asks
Transforming Complaints
Clear Agreements vs Hedging
Linking Agreements to Consequences
"I" Statement Feedback
Accountability Breakdown Protocol
Making Clear Requests
The foundation of accountability is making requests clearly articulating what action you want to be generated. This microtool clarifies the five key characteristics of a clear request: targeted, actionable, specific, time-bound, and negotiable.
Clear Requests vs Soft Asks
All too often, people believe they’ve asked for something clearly, when they’ve actually communicated a vague “soft ask.” This microtool illustrates the distinctions between those different ways of communicating, including the impact they have on others, and provides guidelines for bringing more clarity to your communication.
Transforming Complaints
Behind every complaint lives an unspoken request. There’s something the person wants, but they’re not asking for it directly. This microtool demonstrates how to translate complaints into clear requests or direct action, making it much more likely that issues will get resolved in mutually beneficial ways.
Bonus Resource
Video plus a page of further explanation and resources
Amy Yeager, Chief Knowledge Officer at Corentus, shares an insight into "Complaining: There's More to It Than You Might Imagine" (9:18) at The Insight Channel. View more at the Corentus YouTube Channel
Clear Agreements vs Hedging
The difference between strong and weak accountability is closely tied to the presence or absence of clear agreements. In this microtool, you will learn how to differentiate a clear agreement from a vague, indirect “hedge.” You’ll also improve your ability to clarify your own commitments and to elicit more direct commitments from others.
Linking Agreements with Consequences
To make a truly informed agreement, it is essential to understand the consequences of violating that agreement. What will happen if you do not do what you committed to do? Articulating consequences up front promotes buy-in, ownership, and follow-through. In this course, you’ll learn the distinctions between natural, logical, and arbitrary consequences, as well as the typical responses that each type tends to elicit, so you can make conscious, informed choices about the use of consequences within your team.
“I” Statement Feedback
One of the most challenging types of communication is giving constructive feedback about an individual’s behavior. It can be difficult to have these conversations in an honest and direct way without seeming judgmental, accusatory, or threatening. This microtool provides a structured yet flexible protocol for giving behavior-based feedback that maximizes the potential for mutual understanding and collaborative problem solving. The same protocol can be used to increase the effectiveness of positive feedback as well.
Accountability Breakdown Protocol
Accountability breakdowns—failures to deliver on commitments as promised—can fracture a team. However, when managed effectively through the use of mutual accountability principles, this type of experience can be a powerful source of learning and growth. The Accountability Breakdown Protocol provides practical guidelines for an effective conversation that fosters mutual understanding, individual and collective learning, and positive change for the future.
ENGAGE WITH CORENTUS
Engage with Corentus in a way that works for you, your team, and your organization.
Choose Accountability as a Team Coaching Focus Area
Many of our team coaching clients select accountability as a key focus area: a specific area of functioning in which they wish to improve their collective awareness, skills, and results. Within a team coaching engagement, your team coach along with the team leader and team members can observe their interactions around accountability in real time, in the context of real work—and then make immediate shifts to achieve better outcomes. Shifting just one or two unconstructive team habits (for instance, changing “soft asks” and “hedges” to clear requests and agreements) can often transform a team’s performance, while also boosting morale and team cohesion. Learn more about our team coaching engagements here.Learning Sessions and Speaking Engagements
Aside from team coaching, there are a variety of other ways to engage your team, department, or entire organization in real-time learning on Accountability. Examples include:Stand-alone training on one or more micro-tools, with interactive exercises and activities
Training followed a facilitated work session (e.g., training on clear requests and agreements, followed by a work session leading to specific team commitments)
Training and/or facilitated sessions incorporated into a larger team retreat or leadership development program (designed and delivered by Corentus in whole or in part)
Keynote speeches on one or more elements of Accountability
You may wish to combine our Accountability content with other complementary Corentus tools. Check out this select set of tools from the Corentus Team Toolkit.
Let us know how best to serve you. Schedule a call by emailing EngageUs@Corentus.com to have a conversation with a member of the Corentus team.