The CEO of a bottling company toured a plant whose employees were demoralized. The tour proved extremely successful, and the CEO’s approval of what he saw generated a visible lift of mood. Once the CEO had departed, the plant manager addressed the employees: “The boss really liked what he saw. He said it was the best he had ever seen. But why did you have the order of the products reversed in the coolers? It was embarrassing!” The employees’ mood instantly slumped.

During the summer of 2020, people around the world in four 30-minute calls where we shared what we hoped would give people a way to ease the stress and connect with like-hearted people around the planet. We did not record these sessions however we are sharing the slides from these calls that include our well-known Resilience through Coherence Practice called the 4-Step Method.

Amy Yeager, Corentus Chief Knowledge Officer is interviewed by Dr. Paulette Sherman for The Love Psychologist podcast about applying effective communication skills can also be applied to personal relationships.

Part One

Part Two

The Massachusetts Technology Leadership Council (MassTLC) featured two articles by Corentus Chief Knowledge Officer, Amy Yeager:

6 Tips for Establishing Effective Team Norms

Both implicit and explicit norms can have a strong impact on the experience of being on a team, as well as on how that team performs. To manage team norms effectively, try following these tips.

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How Team Leaders Can Transform Complaints into Opportunities

Once we recognize what’s actually going on beneath complaints, we gain the power to understand them, respond to them constructively, and even use them to reveal new opportunities for ourselves and our teams.

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Listen to a fun and at times funny podcast hosted by Christopher McAuliffe with guest Alexander Caillet. A great understanding of what it takes to be a team coach along with light/fun exchanges.

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Have you ever been on vacation and been unable to relax? The whole point of taking time off is to achieve the calm, happy, and energized (CHE) states of mind that make us most productive and effective both while we’re away and when we’re back in the office. So how can you make sure that happens?

You know you’re in a bad mood. You know it’s hurting your performance at work. But how do you get yourself out of it?

Don, a senior vice president for sales at a global manufacturing company, wakes up late, scrambles to get showered and dressed, has an argument with his teenage daughter over breakfast, then gets stuck in traffic on the way to work and realizes he will be late for his first meeting.